Commitment to Customer Satisfaction
The After-Sales Service Unit is considered one of the fundamental pillars of Rafati Machinery Manufacturing. It is consistently supported by the board of directors and technical production engineering supervision regarding long-term policy-making and customer satisfaction.
This unit has successfully responded to subscribers nationwide in the shortest possible time. Part of Rafati's machine design stems from after-sales service feedback forms filled out by subscribers, and customer ideas always hold a special place in our manufacturing process.